NAVEENA KOTAGOUNI

Managed comprehensive daily operations, consistently meeting sales goals and optimizing inventory levels to ensure seamless service delivery.

Trained and mentored new team members, enhancing service excellence and contributing to improved operational efficiency.

Ensured rigorous compliance with food safety standards and operational protocols, maintaining a consistent and high-quality customer experience.

Analyzed daily sales data and operational metrics, generating actionable insights that informed strategic adjustments for continuous improvement.

Delivered exceptional customer service, achieving high satisfaction rates through proactive communication and efficient order fulfillment.

Maintained operational efficiency by meticulously managing inventory and ensuring strict adherence to food safety standards and protocols.

Collaborated effectively with a 10-member team to streamline workflow processes, resolving operational challenges during peak periods to ensure smooth service.

Managed the end-to-end planning and execution of diverse events, including meticulous venue coordination, vendor management, and strict timeline adherence.

Directed and collaborated with cross-functional teams, ensuring seamless communication and execution for successful event delivery.

Achieved target attendance by strategically utilizing social media platforms to promote events, driving engagement and expanding reach.

Supported various marketing initiatives by coordinating promotional events and designing compelling product displays.

Engaged directly with customers to gather valuable feedback, leveraging insights to support the refinement of marketing strategies.

Collaborated cross-functionally with merchandising teams to enhance overall customer experience and strengthen brand positioning.